Turkey
Contact: ertugrulgaziakcan@gmail.com
Product: Mindora: Heal Your Soul (the “App”).
By downloading, accessing, or using the App, you (“you,” “user”) agree to these Terms of Service and Liability Disclaimer (the “Terms”). If you do not agree, do not use the App.
1. Definitions
“Services” means the App, its AI conversational features, community/event features, and related functionality we make available.
“Content” means text, media, data, and other materials available through the Services, including AI-generated output.
“User Content” means content you submit, post, or transmit through the Services.
2. Eligibility; Accounts
2.1 You must be at least [18 — choose with counsel] years old to use the Services, or the minimum age required in your jurisdiction if higher.
2.2 You are responsible for account credentials and all activity under your account. Notify us promptly of unauthorized use.
2.3 We may refuse service, suspend, or terminate accounts that violate these Terms or pose risk to users or the Services.
3. Not Medical, Psychological, or Professional Advice; No Emergency Use
3.1 The Services provide general informational and supportive experiences only. They do not constitute medical, psychological, psychiatric, therapeutic, or professional advice, diagnosis, or treatment.
3.2 The Services are not a substitute for a licensed or qualified healthcare professional. Always seek professional advice for health or mental health concerns.
3.3 Do not use the Services in an emergency. If you or someone else is at risk of harm, contact local emergency services or a crisis line immediately. We do not guarantee detection, assessment, or handling of crisis situations.
4. Artificial Intelligence; Accuracy; No Warranties
4.1 The App uses automated and AI systems. Output may be incorrect, incomplete, offensive, outdated, or inappropriate.
4.2 We do not warrant accuracy, reliability, availability, fitness for a particular purpose, or non-infringement. The Services are provided “as is” and “as available.”
4.3 You are solely responsible for how you interpret or act on any Content.
5. Behavioral and Safety Features
5.1 We may implement technical or policy measures intended to reduce harmful or illegal use. Such measures are not guaranteed to be effective, complete, or timely.
5.2 You must not use the Services to promote self-harm, suicide, violence, illegal activity, or harm to others.
6. Subscriptions and Payments (if applicable)
6.1 Paid features may be offered via Apple App Store or other platforms. Payment, billing, renewal, cancellation, and refunds are governed by the applicable platform’s terms and policies, except where mandatory law provides otherwise.
6.2 Prices, billing cycles, and taxes are as shown at purchase. Subscriptions may auto-renew until you cancel through the platform account settings.
6.3 We may change subscription offerings or prices where permitted by law and platform rules, with notice if required.
7. User Content; License to Operate the Service
7.1 You retain ownership of your User Content, subject to the license below.
7.2 You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, display, and use User Content as reasonably necessary to provide, secure, improve, and analyze the Services (including safety and abuse prevention), consistent with our Privacy Policy.
7.3 You represent that you have the rights to grant the above license and that your User Content does not violate law or third-party rights.
8. Acceptable Use
You agree not to: (a) violate applicable law; (b) harass, threaten, defraud, or harm others; (c) scrape, reverse engineer, or attempt to extract models or training data except as permitted by law; (d) circumvent security or access controls; (e) upload malware; (f) use the Services to build a competing product in violation of law or our rights; (g) impersonate others or misrepresent affiliation.
9. Community Events and Peer Support (if you offer Events)
9.1 Events are user-generated. Users may create or join events listed in the App. We do not create, sponsor, endorse, supervise in real time, or control Events, locations, participants, or conduct.
9.2 Events are peer support only, not group therapy, counseling, medical care, or licensed healthcare. No professional relationship is formed with us or with organizers through the App.
9.3 Assumption of risk. Participation (including in-person meetings) is voluntary and at your own risk. You are responsible for your safety, belongings, and decisions when meeting others. Interactions with strangers carry inherent risks.
9.4 No verification. We do not warrant the identity, background, or intentions of any user.
9.5 Prohibited event/content includes: illegal activity; commercial spam; hate, harassment, or threats; sharing others’ personal data without consent; impersonation; claiming professional medical/therapeutic services.
9.6 Moderation. We may use automated tools and user reports. We do not guarantee removal of all harmful content. We may remove Content or suspend accounts; moderation decisions may be final except where law requires otherwise.
10. Privacy
Processing of personal data is described in our Privacy Policy at [URL]. By using the Services, you acknowledge the Privacy Policy.
11. Intellectual Property
11.1 The App, branding, and our Content (excluding your User Content) are owned by us or our licensors.
11.2 Subject to these Terms, we grant you a limited, personal, non-transferable, revocable license to use the App for its intended purpose.
12. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, EXCEPT WHERE SUCH DISCLAIMERS ARE PROHIBITED.
13. Limitation of Liability
13.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) [AMOUNT — e.g., USD 10 / TRY equivalent] — subject to mandatory consumer protections in your country.
13.3 Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the maximum extent permitted by law.
14. Indemnification
To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless us and our affiliates from claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your User Content or conduct; (b) your violation of these Terms or law; (c) your interaction with other users or participation in Events; (d) your reliance on AI output or peer content. Carve-outs for our gross negligence or willful misconduct may be required by law.
15. Dispute Resolution; Governing Law; Class Action Waiver (jurisdiction-specific)
15.1 Governing law: These Terms are governed by the laws of [Republic of Turkey], without regard to conflict-of-law principles, except where mandatory rules of your country of residence as a consumer require otherwise.
15.2 Venue: Turkish courts / Mugla
15.3 Time limit to bring claims: To the extent permitted by law, any claim must be brought within one (1) year after it arose or be barred.
15.4 Class action waiver (if enforceable): TO THE EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, YOU AGREE TO BRING CLAIMS ONLY IN YOUR INDIVIDUAL CAPACITY AND WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. This may not apply to consumers in the EU/UK/EEA or where prohibited.
16. Changes to These Terms
We may update these Terms. We will post the updated Terms with a new effective date [and, where required by law or platform rules, provide notice through the App or by email]. Your continued use after the effective date constitutes acceptance, except where applicable law requires your explicit consent for material changes.
17. Termination
We may suspend or terminate access to the Services for breach of these Terms, risk, legal requirements, or discontinuation of the Services. Provisions that by nature should survive (e.g., disclaimers, liability limits, indemnity, governing law) survive termination.
18. Third-Party Services
The App may integrate third-party services (e.g., Apple, Google, maps). Their terms and privacy policies apply to those services.
19. Severability; Entire Agreement
If any provision is invalid, the remainder remains in effect. These Terms, together with the Privacy Policy, constitute the entire agreement regarding the Services and supersede prior understandings on the same subject.
20. Apple-Specific Terms (if distributed via App Store)
If you access the App through Apple’s App Store, you acknowledge that: (a) these Terms are between you and the operator, not Apple; (b) Apple has no obligation to furnish maintenance or support; (c) Apple is not responsible for the App or third-party claims; (d) Apple is a third-party beneficiary of these Terms solely regarding your license to use the App, where applicable.